How do I return an item?

Koyo Publishing Inc.® has a 120-day return policy. Items in original condition returned within 120 days will receive a 100% materials refund. We do not accept exchanges.
Please note: 
  • There is a minimum 10% restocking fee for returns made after 120 days.
  • Returned items must be unused and be in resalable condition.
  • Materials returned in non-resalable condition will not receive a refund.
  • Manipulatives are final sale.
  • If your return meets all these requirements, please return items in a box (no envelopes), and use lots of packing material (not newspaper). Include a copy of your invoice/packing slip to ensure proper credit.

    Please mail your return to:
    Koyo Publishing Inc.®
    19535 SW 129th Avenue Suite 100
    Tualatin, OR 97062